Cancellation Terms
Right of withdrawal (applies only to consumers within the meaning of § 1 Consumer Protection Act)
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us
Fa. Theodor R. Rist Gesellschaft m.b.H. Gastronomy equipment,
Richard-Strauss-Straße 15
A-1230 Vienna
Telephone: +43 (0) 1 667 97 71 - 0
Fax: +43 (0) 1 667 97 71 - 17
E-Mail: office@rist.at
by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we will have you all the payments we have received from you, including the delivery charges (except for the additional costs that result from choosing a different delivery method than the standard delivery offered by us have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not exist with contracts
- for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded,
- for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene, if their seal has been removed after delivery,
- for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery,
- for the supply of alcoholic beverages, the price of which was agreed at the time of the conclusion of the contract but which can not be delivered until 30 days after the conclusion of the contract and whose actual value depends on fluctuations in the market over which the entrepreneur has no influence,
- for the delivery of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts
